Returns & Exchanges
30-Day No-Risk Return Policy
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition with included tags and packaging. Items that are worn or used are not returnable.
Customized jewelry, sale and clearance items are final sale and are not eligible for returns.
How to make sure your items are perfect.
On all of our product listings, we have specified the lengths, thickness, and materials of our products.
Please take the time to measure where these items would fall on your ears/neck/chest/wrist/ankle/fingers before making a purchase to ensure it is the correct size for you. Ensure you have chosen the correct color, size, etc, BEFORE completing checkout.
If you need to edit your order, you can request an edit before your order is shipped, but after it has been shipped we cannot change your order.
We are more than happy to answer any questions you may have on items BEFORE you complete your purchase to ensure a smooth shopping process and help you get the pieces that are best for you.
Please fill out the form below if you received a product damaged in the shipping process, received an incorrect item, or an item from your order was missing in your package. It must be submitted within 30 days of your order being delivered to be eligible for the return process..
A photo of the damaged product must be attached to the form, as well as an explanation.
A member of the customer service team will reach out within 3 business days after your form is submitted.