Returns & Exchanges

 

At this time we do not accept refunds or exchanges on any items. If your item arrived damaged please dm us on instagram or at stellaandhaas@gmail.com Our original email address has been hacked and we are trying to restore it. 

*Customized jewelry, earrings, sale and clearance items are final sale and are NOT eligible for returns or exchanges. 

SALE ITEMS ARE ALWAYS FINAL SALE!! As a small business and hope you understand. 

 

How to make sure your items are perfect.

On all of our product listings, we have specified the lengths, thickness, and materials of our products.

Please take the time to measure where these items would fall on your ears/neck/chest/wrist/ankle/fingers before making a purchase to ensure it is the correct size for you. Ensure you have chosen the correct color, size, etc, BEFORE completing checkout.